- What is a personal dedicated IBAN account?
- Will the dedicated SpectroCoin IBAN account be in my own name?
- Who can apply for the dedicated SpectroCoin IBAN?
- How to claim IBAN at SpectroCoin?
- How to make withdrawals with my dedicated SpectroCoin IBAN account?
- Are there any IBAN transaction limits?
- How to find my IBAN number?
How to claim IBAN at SpectroCoin?
Users are required to have a fully verified SpectroCoin account with a confirmed phone number to be able to claim a dedicated IBAN account. To open an account, every client will also be asked to fill in a brief dedicated SpectroCoin IBAN verification questionnaire. The possibility to claim IBAN is available in SpectroCoin EUR wallet page.
Clients are required to pass two layers of customer verification prior to
claiming a dedicated SpectroCoin IBAN account. The first one is the KYC (Know
Your Customer) verification, which is obligatory under the applicable legal
requirements. The second layer is phone number verification – the verified phone
number will be used as a second-factor authentication measure for IBAN account
If you have already completed the previously mentioned levels of verification, your dedicated SpectroCoin IBAN account is just one step further. In the ‘Wallets’ section of your account, open the EUR wallet and press ‘Claim IBAN’. You will be asked to fill in a brief questionnaire. After successfully completing the questionnaire and agreeing with relevant IBAN service agreements, you will be provided with a personal European IBAN account in your own name.
I cannot complete my IBAN verification. Why?
If you cannot use the ‘Claim IBAN’ option in your EUR wallet, it might be due to
a couple of reasons. Firstly, check if your SpectroCoin account is fully
verified. Only verified users can apply for a dedicated IBAN account. Secondly,
check if your phone number is confirmed. If not, you can verify your phone
If you are experiencing any problems with submitting the IBAN verification questionnaire, please check if you provided the correct information for all the questions. Also, you should check if every mandatory checkbox is ticked.
Some issues might also arise after submitting the completed questionnaire. If any of such issues occur, our team will contact you via email and provide a detailed description on the problem and possible ways of solving it.
Dedicated IBAN services at SpectroCoin are provided by our partner UAB Pervesk, a company holding an Electronic Money Institution license and authorised by the Bank of Lithuania.
Could not find what you were looking for?
Get in touch with us via [email protected] or through our Live chat. Our team of live support agents will be glad to help you.